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The MBTA’s proposed strategy, Johnson said, involves inspection teams and rear-door validators on vehicles, along with a real-time fare status notification system.
“These strategies are part of the MBTA’s ongoing efforts to improve our paying customer’s experience by demonstrating that the T is serious about collecting fares from all riders,” he said.
Johnson, like Northeastern student commuters, identified the Green Line as an easy target for fare evaders.
“Fare collection has always been a challenge on the Green Line, due to the desire to both collect fare, but at the same time move service along at a steady pace,” he said.
The MBTA has begun addressing these concerns by assigning officials to certain stations during peak hours and partnering with Transit Police, Johnson said.
While some commuters complained about the rise in costs, others wanted to know if the MBTA would invest new revenue back into the T.
“I mean, are they going to spend that money on the T?,” said Paula Cutrim, a Northeastern rising third-year neuroscience major. “Because if they are, then I don’t have a problem with it.”
A recent audit of the MBTA cash counting department in Charlestown (colloquially referred to as the “money room”) validated commuter fears, as it revealed a myriad of security lapses in the department. The hazards included a duct-taped vault door, unrestricted vault access, non-functional alarm contacts, mismanaged keys and no inspections for individuals entering or exiting the department, according to MBTA General Manager Brian Shortsleeve.
Shortsleeve corroborated the audit’s findings, stating the safety of the money room employees had been jeopardized by the lapses.
In the wake of the scandal, the MBTA underwent several changes. Four managers are no longer in their positions, and enhanced security is now being provided by an international security firm working in tandem with Transit Police, according to Shortsleeve.
“While the MBTA believes it has addressed any significant threats to security, a major investment would still be necessary to correct all of the problems identified,” he said in a statement. “I will continue to talk with the Fiscal and Management Control Board about whether handling cash is a business the T should even be in. Other transit systems and public and private operations across the country have procured the services of cash management professionals.”
In the midst of widespread negative feelings toward the MBTA, the transportation operator announced a contest for commuters to vote for the best tracking app for its services. The winning app will be announced in September, after which it will be officially endorsed by the T and prominently featured on the MBTA website for a full year, according to a Massachusetts Department of Transportation (MassDot) press release.
A public forum where developers can showcase their apps will be held on Aug http://spaplaceinc.com/c12-PLAZA-JVW/Cholesterol-Qt/-1-11650.html ابي اشتري اسهم كيف . 12 at the State Transportation Building on Park Plaza in Boston, according to MassDot. The event will feature finalists from existing apps presently used by the public.
“Our customers are always on the go, and useful apps help connect riders to the information they need to improve their commutes,” said Shortsleeve. “We’re thoroughly excited to examine these innovative mobile tools and encourage travelers to log on and share their opinions of their favorite apps.”
File photo by news staff